I bought a voucher and Sun Stone Clean does not cover my area, what should I do? In most cases, you can enter your coupon code directly on the booking form. If you have any issues, please […] - March 20, 2020 by superduper
Why do you need my credit card information to redeem a voucher? You can apply a coupon to a future appointment by logging into your account and clicking your name in the […] - March 20, 2020 by superduper
Can I trust my cleaning professional? All of our folks are interviewed and pass a nationwide detailed background check. Only about 10% of the people that […] - March 20, 2020 by superduper
What happens if something goes wrong during my appointment? If something goes wrong we’re here to make it right. Please let us know right away and we’ll be there […] - March 20, 2020 by superduper
Is my billing information kept safe and secure? We have three levels of security in place. First off our booking page is protected by extended validation SSL. Secondly, […] - March 20, 2020 by superduper
Do the cleaning professionals go through a background check? Yes they do. We run a detailed nationwide background check on all applicants as the last step in our pre-screening […] - March 20, 2020 by superduper
What is your 100% satisfaction guarantee policy? If you’re not content with your cleaning, we will come out and re-clean (within a 7-day window). If you still […] - March 20, 2020 by superduper
What is your refund policy? If something is not done to your expectations, please let us know. We’ll send a team out to make it […] - March 20, 2020 by superduper
How do I create a Sun Stone Clean account? When you book service an account is automatically created for you. Simply set up your account, choose your password, and […] - March 20, 2020 by superduper
Do you service my area? We provide services for Washington County, Utah, and surrounding areas. - March 20, 2020 by superduper
